Reviews
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surprise
09/16/2009We have stayed here 3 times before and always had a upper level and facing the main street, this last time we were told it would cost * more and a ...
we have stayed here 3 times before and always had a upper level and facing the main street, this last time we were told it would cost * more and a RESORT fee of * per day extra, this is far from being a resort hotel, over all, the location is good the room was clean, but for a resort the bathroom needed lots of work.Will be looking to stay else where when we vist gatlinburg
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Excellent place
01/03/2009We got the king suite with a jacuzzi it was purple it was such a nice room extra clean. my 1 year old was able to play in the room ...
We got the King suite with a jacuzzi it was purple it was such a nice room extra clean. My 1 year old was able to play in the room without me worrying about dirty floors. I went out on the town and left out my babys milk and it ruined they plugged up the milk machine at 2:00 am so he could have a bottle I love this place and will be the only place I stay at in gatlinburg. They're breakfast was excellent and they're were plenty of things a child will like . I am so impressed with the clarion. Everything is in walking distance.
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Very nice!
12/01/2008The hotel room was very nice and clean. the hotel is located toward the end of the strip, but within walking distance of most everything. they offered several nice extras ...
The hotel room was very nice and clean. The hotel is located toward the end of the strip, but within walking distance of most everything. They offered several nice extras such as a free snack and hot cider in the afternoon and free breakfast.
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We will definitely be back...
05/19/2008The hotel was great and clean. the location was superb and the staff was excellent. i have never felt so welcome and had the feeling that the hotel staff was ...
The hotel was GREAT and clean. The location was superb and the staff was EXCELLENT. I have never felt so welcome and had the feeling that the hotel staff was really intersted in mh vacation and stay at their hotel. We were greeted everytime we entered and left the facility, they were all genuinely concerned about us having a great time. They offered suggestions and made recommendations. The evening/night manager Mr. Shawn Watts and his team were excellent. We were able to upgrade our room from a back view to a stripway view with no questions asked. The beds were very comfortable and our room was always cleaned. The facility is very nice. Thanks fo a great vacation!
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Good hotel, bad staff!
04/03/2008I specifically booked this hotel for the indoor pool, which was closed the entire length of my stay. the hotel management is not customer friendly. i have been going to ...
I specifically booked this hotel for the indoor pool, which was closed the entire length of my stay. The hotel management is not customer friendly. I have been going to Gatlinburg for over 30 and have always enjoyed my stay until now. I will never stay at this place again. I will continue to go to Zoders or Garden Plaza (which also have great location and indoor pools and great service}.
