Comfort Inn Charleston
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from $79.00 USD
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Reviews
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GET YOUR ACT TOGETHER GM
07/03/2008Very disappointed to be an employee with choice hotels and have this hotel part of the chain. poor management, checked in to find room occupied and had to get a ...
Very disappointed to be an employee with choice hotels and have this hotel part of the chain. POOR MANAGEMENT, Checked in to find room occupied and had to get a king room instead of two doubles that was reserved, but I was not the only guest that night with major problems . Front desk not trained properly as they did not know what to do or what was going on. I only blame the GM as this is his/her job to train staff properly or work the front desk. Management company that runs hotels should be ashamed. If you are going to direct customers to park under freeway ramps get them lighted so they are somewhat safe. Only good thing was I was only staying for 1 night and I received an employee rate as this was all the hotel was worth. I feel bad for the customers that were paying alot more for a room. Iam sorry I have to complain as an associate of another independently owned choice hotel but feel I have to voice my opinion.
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Worst Hotel
06/16/2008This was the worst hotel that i have ever stayed in. from the moment that we arrived, we knew that this was going to be a bad experience. the hotel ...
This was THE worst hotel that I have ever stayed in. From the moment that we arrived, We knew that this was going to be a bad experience. The hotel lobby reeked of sewage or urine. The place appeared run down and dirty. There is no microwave or refridge. The hotel staff was very lax in their greeting. The elevators are slow and were also very dirty and smelled. The hotel was located in a terrible location. There was limited parking and the surrounding area was very unsafe. This was an awful place to stay. Also, very hard to find...and if you are lost...it is very unsafe. This was a hell hole. Never again...Spend more money and stay in the historic district.
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Bad location - would not stay there again.
05/23/2008Reversationist reported 10 blocks to historic market area - was more than a mile. reversationist reported shuttle each half hour - came every hour, 50 yards away. mold around bath tub. parking ...
Reversationist reported 10 blocks to historic market area - was more than a mile. Reversationist reported shuttle each half hour - came every hour, 50 yards away. Mold around bath tub. Parking inadequte if hotel anywhere near capacity. Parking at back of hotel doesn't feel safe. Hotel in what seems like an industrial area. One elevator VERY slow, the other OK. Upon arrival, receptionist very helpful and effecient. Lobby clean, dining room clean. food (continental breakfast) OK. We would not stay there again. Very disappointed in this Comfort Inn location - we usually like Comfort Inns.
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NOT TO GOOD
10/01/2007First off i was greeted by the stressed out front desk lady with ?hope you got reservations?, we did guess it was good. we had trouble getting in our room ...
First off I was greeted by the stressed out front desk lady with ?Hope you got reservations?, we did guess it was good. We had trouble getting in our room along with most of the people we talked to. We got new keys tried them, they did not work and finally I found a Comfort Inn maintenance man and ask if he could get us into our room. He got one of the keys to work and went to get more which we finally got two to work if you put them in and out at just the right speed, he said they needed cleaning and they were out of the cleaners. One of the two elevators didn?t work, when returning after dinner we found that they do not have enough parking spots for all of the people staying at there hotel on a busy night and were told they didn?t know where we could park to just try to find a place. Coffee was in short supply also at the breakfast bar and lobby area in the mornings. Guess not many hotels for 100 per night in Charleston so we will save up a little for our next trip.
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Comfort Inn...Bee St.
09/26/2007When i went in the lobby i was shocked to find out that there was only one staff member in the entire 7 story hotel. there were quite a few ...
When I went in the lobby I was shocked to find out that there was only one staff member in the entire 7 story hotel. There were quite a few people waiting to check in and I overheard one guest saying someone was already in the room he had rented. When I went to my room I also found out that someone was in my room. I've never had this happen before. The one working elevator smelled like musty water or urine. I don't plan on going back to this hotel anymore.
