Reviews

• We will never stay at a Comfort Inn again!

  Submitted on: 07/15/2008

  If you are not a smoker i would absolutely stay away from this hotel. we had a free night because i travel with choice hotels for business. well this was ...

  If you are not a smoker I would absolutely stay away from this hotel. We had a free night because I travel with Choice Hotels for business. Well this was the worst experience I have had to date. There wasn't an area in the hotel that didn't smell of cigarette smoke. When we got into our room it smelled clean and it appeared to be okay. However, we woke up the next day reeking of it. Apparently there is a vent in the bathroom that let in the smoke from other rooms, but it was bad. Enough to the point of not ever staying there or any other Comfort Inn again. If you noticed they have a 100% satisfaction guarantee, but it seems that it is at the discretion of the individual hotel owners. Unless you want to have your kids and yourselves smell of smoke in the morning...well the Choice is up to you.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • KidFriendliness
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• Needs improvement

  Submitted on: 05/09/2007

  Stayed here twice. first time not very happy. room dirty, no extra towels, very understaffed, maids smoked in breakfast area. tried a second time 6 months later. service no better. ...

  Stayed here twice. First time not very happy. Room dirty, no extra towels, very understaffed, maids smoked in breakfast area. Tried a second time 6 months later. Service no better. Still dirty. Understaffed. Wrote manager a letter twice and was ignored. Won't go back.

  • Room Quality
  • Staff And Service
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• Okay for 1 night

  Submitted on: 09/07/2006

  Our room had a musty smell. staff was really nice, they kept the pool open later so that son could swim. got a 20% discount from hotel for bennigan's ...

  Our room had a musty smell. Staff was really nice, they kept the pool open later so that son could swim. Got a 20% discount from hotel for Bennigan's for dinner. Rooms need new carpet, really grungy looking. Overall Okay for 1 night.

  • Room Quality
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• Where's the Elevator?

  Submitted on: 08/18/2006

  Newly renovated room had bad smell initially. cleaning staff had not made sure in-room movie was ready to go, but peoria and on site staff were helpful. my 1st ...

  newly renovated room had bad smell initially. Cleaning staff had not made sure in-room movie was ready to go, but Peoria and on site staff were helpful. My 1st movie choice did not track. The building is 2-story but there is NO Elevator!!

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