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Quality Inn and Suites Biltmore East

Quality Inn and Suites Biltmore East

1430 Tunnel Road
Asheville, NC US 28815 Map It
Asheville/Hendersonville :Asheville

Reviews

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  • An Excellent Value for an Excellent Stay

    08/25/2008

    The quality inn surpassed my expectations. the room was very comfortable, clean, and well appointed. the bed was exceptionally comfortable. the location was convenient and all points of interest were ...

    The Quality Inn surpassed my expectations. The room was very comfortable, clean, and well appointed. The bed was exceptionally comfortable. The location was convenient and all points of interest were easily accessible. We were impressed with the breakfast provided and the warm freshly baked cookies each afternoon! I would definitely stay here again and recommend it to others.

  • Needs Improvement...

    08/19/2008

    The hotel (which is actually a motel) is pet friendly. the only problem is that there isn't much grassy areas in which to take your dog (if that is ...

    The hotel (which is actually a motel) is pet friendly. The only problem is that there isn't much grassy areas in which to take your dog (if that is a requirement for your specific dog). The breakfast is consistant and very good. They have hot eggs, sausage, biscuits and gravy. They also have a waffle maker and bagles The room initially looked clean. But upon closer inspection, carpeted floor was damp and was very wet in a particular spot where I suspect the carpet cleaner/shampooer would have sat after the carpet was cleaned. Unaware the carpet was damp, our white socks were black after walking around the room. I also knelt down on the floor (to go through my suitcase) and when I stood up, I realized that I had two black wet spots on my jeans where I was kneeling. Bad mistake on my part. After a few trips into the bathroom, the floor became very dirty from tracking the residual soapy carpet cleaning solution onto the tile. Tip: Always bring a pair of flip-flops just in case. The second gripe is the parking (particularly on the West end of the hotel). Parking was very tight and awkward (even for a small vehicle). If you are towing or have a trailer, you may have a problem finding suitable parking. Overall, the staff was very courteous and helpful (except for the first night when we checked in. The girl behind the counter was not in uniform and seemed indifferent to questions my wife would ask).

  • Location of attractions

    07/27/2008

    This hotel made access to the biltmore easy. it was also close to the blue ridge parkway and folk art center.

    This hotel made access to the Biltmore easy. It was also close to the Blue Ridge Parkway and Folk Art Center.

  • You get what you ask for

    06/04/2008

    The worst part was not all of the lights worked. if that's the worst thing i consider the trip a success. staff was more than friendly, and rooms were ...

    The worst part was not all of the lights worked. If that's the worst thing I consider the trip a success. Staff was more than friendly, and rooms were more than comfortable. Located only a few minutes from an abundance of resturants and other eateries. I would most definitely consider going back to the Quality Inn for another stay.

  • Only 2 Star Motel

    05/04/2008

    Arrived and needed a luggage rack, because bending bothers my back, but none was in the closet. asked the front desk for one but they said that they could not ...

    Arrived and needed a luggage rack, because bending bothers my back, but none was in the closet. Asked the front desk for one but they said that they could not take one from another room, but would change our room if we wanted (Huh?, just wanted a luggage rack). The bathroom sink would barely drain, notified the front desk early AM, but it was not done that day. The bed linen and blanket were the thinnest I ever saw (could read through it). The A/C would turn after after being on for a certain amount of time, and increasing the temperature would not turn it back on. The motel advertised that tickets for the Biltmore Estate could be purchased at the front desk, but they "ran out" the day that we wanted to go. $100/day is too much for what you get.

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