One and Only Ocean Club
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from $450.00 USD
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Reviews
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Paradise
10/03/2008I completely disagree with the comment below. the one and only ocean club was beautiful, the people, for the most part, were welcoming and helpful, and the meal i had ...
I completely disagree with the comment below. The One and Only Ocean Club was beautiful, the people, for the most part, were welcoming and helpful, and the meal I had at the Dune was the BEST meal I have EVER had. The beach was like walking on heaven and the water was a gorgeous turquoise. Yes, it is extremely expensive but I think it was worth every penny and I will definitely be returning in the near future.
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Not nearly as good as it thinks it is
08/20/2007We had high expectations of the ocean club but sadly we were let down in most areas.
mainly these were on the personnel side, but catering was pretty ...We had high expectations of the Ocean Club but sadly we were let down in most areas.
Mainly these were on the personnel side, but catering was pretty woeful too. From the initial 'sniffy' welcome from reception (how dare I have a "Voucher" from a tour operator) through to the lack of response from our personalised Butler service, the staffing was well below what you would expect from a hotel of this supposed quality. Our room overlooked the reception drop-off area and until midnight we would listen to the endless roar of shuttle busses coming and going, and the hotels SUV service slamming doors. The room was nice, although the air conditioning was deafening and impossible to sleep with it on (I mean DEAFENING!). The Butler service is suposedly there to make your stay more enjoyable - we just found them to be obtrusive, and the daily session of 'selling' the hotel dinner options to us was tasteless. However, one day we gave-in and had Dinner in the "Dune" restaurant. Not a mistake I'll ever make again. The Butler who had spent so long trying to get us to dine there had failed to give them our names - just a room number which was eventually found, The table wasn't ready until 45mins after the booked time, and my meal, a $* steak was so tough I had to send it back - no apologies from anyone other then the junior waitress - though the price was knocked off the $* cost (for 2). I've had better meals in Denny's.
It's fair to say the grounds, beach and general surroundings are exceptionally beautiful though - and the grounds keepers deserve recognition for doing such a great job.
All in all my recommendation would be to look elsewhere.
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