Reviews
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We enjoyed our stay...
06/27/2009We had all of the accomodations we needed and it was close to the attractions we planned. the hotel staff done everything needed to please. we would stay again.
We had all of the accomodations we needed and it was close to the attractions we planned. The hotel staff done everything needed to please. We would stay again.
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very Nice hotel , A very big n nice pool
04/01/2009Its very nice hotel. i went to chattanooga to see ruby falls and rock city. we were very glad that we have chosen this hotel for very affordable rates. it ...
its very nice hotel. i went to chattanooga to see ruby falls and rock city. we were very glad that we have chosen this hotel for very affordable rates. it was very gud selection of the hot breakfast. ny son loveeeed the pool. staff waz very friendly and helpful. we will stay here again. walking distance of cracker barrell.
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Would Stay Here Again
11/16/2008The room was very clean. we stayed on a sunday night and the whole hotel was very quiet, we had the heated indoor pool to ourselves for an hour and ...
The room was very clean. We stayed on a Sunday night and the whole hotel was very quiet, we had the heated indoor pool to ourselves for an hour and the kids loved it. The breakfast bar had a good selection including biscuits, gravy, and a waffle machine. The staff was helpful with the check-in and other questions we had.
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Not impressed
09/17/2008When we got to the hotel, my husband was extremely disappointed. the ""mountain view"" consisted of a wall of rock littered with trash. the walls and floors were very thin. ...
When we got to the hotel, my husband was extremely disappointed. The ""mountain view"" consisted of a wall of rock littered with trash. The walls and floors were very thin. When walkin in the hall you felt as if you were going to fall through it. We had a second floor room with NO elevators or help to bring luggage upstairs. Though we booked a nonsmoking room, it smelled of smoke. The breakfast area was miniscule with a very limited selection.There were a few flies in that area also. When we asked for another pillow the desk clerk (who looked like a character from Fraggle Rock) said there wasn't even one spare pillow. My parents also stayed at the same place, but had a much better room. I don't believe we would stay here again. There were several other hotels in the immediate area to choose from.
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Horrible experience!!!!
09/02/2007We had the worst experience here! this should be removed from online travel website period! we should have known when we checked in and there were people complaining. we got ...
We had the WORST experience here! This should be removed from online travel website PERIOD! We should have known when we checked in and there were people complaining. We got our "non-smoking" room that was on a smoking floor (so smoke came in our room regardless). I am pregnant and couldn't stay in there. When we tried to work something out with management (and tried to get a room that had a door opening to the exterior), they were VERY unhelpful and unwilling. And (once again) there were more people down there complaining. After arguing with them about our smoke filled ?non-smoking? room, we finally called online travel website and was reimbursed. The management made it clear to inform us that they would not do that for anyone and only did it b/c I was pregnant. So in other words?don?t get trapped into this hotel!!! The pool was GROSS! And the breakfast was terrible! Buyer Beware!!!!! It's not even worth the deal online travel website can give you!
