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Like sleeping on a rock
02/12/2009The beds at this hotel are like a rock. i have had similar beds in mainland china. the pillows are cheap foam. the best part about this hotel is that ...
The beds at this hotel are like a rock. I have had similar beds in mainland China. The pillows are cheap foam. The best part about this hotel is that it is quick to get out of to attend conventions at the Duke Energy Center which is connected via a skywalk.
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Needs Updating
01/09/2009Beds were pretty crapy and the pillows were the worst i have ever seen in a hotel.
Beds were pretty crapy and the pillows were the worst I have ever seen in a hotel.
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Vastly Overpriced and Terrible Beds
09/22/2008Our family just stayed at the millennium to go to a reds game. the location was perfect, but that's the only good news. they said the room had two ...
Our family just stayed at the Millennium to go to a Reds game. The location was perfect, but that's the only good news. They said the room had two double beds. Those beds were closer to singles than doubles, and on some kind of wooden frame with sharp corners. All the pillows were hard and flat. Instead of a fitted bottom sheet, they used flat sheets that come out. If a Hampton Inn can have comfortable beds, surely a supposedly upscale hotel can do it. The breakfast buffet on Saturday was very pricey ($13.50 for each of us, including kids 13 and 14), and we were told we could not order off the menu. The bartenders were not friendly. The gift shop was inexplicably closed when it was supposed to be open. The concierge couldn't be bothered to look up without us finally asking for help. When we arrived at midnight on Friday night, we were told that the parking garage was full, and we'd have to park ourselves around the block. As it turns out, that was a good thing, as the front of the hotel was jammed with cars the entire weekend, and we paid $8 per night instead of $20 per night, but when you're tired and just want to go to the room, it's a huge inconvenience. We would never stay there again. There are other hotels nearby that I would try next time.
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worst hotel experience ever
06/25/2008This is actually my first ever online review -- in the past i've never found the need! but the experience i had staying at this hotel has prompted me to ...
This is actually my first ever online review -- in the past I've never found the need! But the experience I had staying at this hotel has prompted me to warn others! To begin, I was sharing a room with 2 other adults. We were placed in a room with 2 double beds and told that they had no cots and that the 2 double beds was the only option for shared rooms of more than 2 adults. Normally, this would be simply an inconvenience, but once I saw the beds it was another story. Where to begin? First, the doors to the rooms do NOT have dead bolts. My door lock was actually broken, prompting maintenance to come by to fix it (which meant I didn't get to sleep until midnight the night before an early meeting). Second, the beds were springy. Third, the linens were probably of the cheapest variety (flat pillows -- had to ask for extras, hard towels -- one of which was stained, and low quality sheets). The carpet in the room was stained, and the internet NEVER worked the 2 nights I was there. The general amenities/room felt more like a Super 8 Motel than a $/night hotel in downtown. I immediately wished I had booked at the Hilton across the street or the Weston a couple blocks away!! The front desk staff was very defensive and hostile when I mentioned how unhappy I was with the quality of the room. The only good thing -- they did send someone up to the room quickly to fix the door lock, and housekeeping did bring me several extra pillows. I will NEVER stay at this or any other Millennium hotel ever again, my experience was so bad. Be warned.
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Is there were a rating of less than terrible?
10/13/2007If there were a rating of less than terrible, i would award it to the customer service category on this survey. don't stay at this facility unless you want ...
If there were a rating of less than terrible, I would award it to the customer service category on this survey. Don't stay at this facility unless you want to be greeted by disgruntled management, impertinent front desk staff, and dirty moldy shower facilities. The valet parking attendants were only friendly and well-trained staff.
