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Horrible Hotel
11/04/2009We spent a lot of money for a 3 night stay. it was the absolute worst experience i've ever had in a hotel. when we checked in, the front ...
We spent a lot of money for a 3 night stay. It was the absolute worst experience I've ever had in a hotel. When we checked in, the front desk switched the room we chose and paid for online saying they didn't have what we ordered available. So they gave us a small suite in the back of the hotel with a tiny window and a view of the buildings in the back alley. The house keepers did a lousy job of cleaning the room and then they sealed the windows with light tight blinds we were never told existed. Since there are no clocks in the rooms only the light coming in from the tiny windows was the the indication if it was day or night. Upon check-out, the front desk staff coerced us into taking a cab to the airport which we were grossly overcharged for. When we came down to the cab, we found it had been running the meter long before we arrived and had racked up over * Euros in fees. The cab driver refused to blank out the meter when we refused to get in her taxi and pay for the time she waited for us before we even drove anywhere. When I insisted the that front desk call us another car service, they rudely refused. Because we had little time to continue arguing as we had to make an international flight we were basically forced to take the cab to the airport.
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