The hotel houses an art collection, comprising paintings by local and international artists, as well as antiquities. The hotel also hosts the Al Bustan International Festival of Music and the Arts, which takes place yearly during five weeks in February and March. For year-round entertainment, visit the hotel's health club, heated pool, chapel, or landscaped garden area.

From elegant gourmet to casual snacks, there is a barrage of on-site dining options. The three full-service restaurants, three bars, lounge, cafe, and poolside snack bar combine to offer Lebanese, Italian, and continental cuisine, as well as fine wine, healthy snacks, and even karaoke and live entertainment. Room service is available 24 hours a day. Other services include hairdressing, manicure and pedicure, therapeutic massage, medical services, babysitting, 24-hour valet service, complimentary shoeshine, catering and event arrangement in any of the various function rooms and ballrooms, and shuttle service to Deir El Kalaa country club (less than a mile) with indoor and outdoor pools, tennis and squash courts, etc. Other transportation, including complimentary airport shuttle, is available.