Guests receive a complimentary continental breakfast with their room rate. Guests will also receive a welcome cocktail at check-in. The hotel has a restaurant and a bar. 24-hour room service is available.

For guests' convenience, the hotel offers a beauty salon, boutiques, business center, conference facilities, concierge desk, currency exchange, doctor on call, elevators, fax access, laundry facilities, free newspapers, newsstand, parking, and secretarial services. El Dorado International airport is approximately 10 miles (about 45 minutes' drive) from the hotel. When you arrive in Bogota, take one of the airport cabs or contact the hotel directly (prior to arrival) to schedule an airport pick-up.

All guestrooms are comfortable and nicely equipped. Guests will find a bottle of water and welcome gift in every room. Standard amenities include air-conditioning, an alarm clock, coffeemaker, hairdryer, iron, minibar, in-room movies, modem jack, safe deposit box, television, and telephone.