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Desmond Hotel and Conference Center

Desmond Hotel and Conference Center

Desmond Hotel and Conference Center
660 Albany Shaker Road
Albany, NY US 12211 Map It
Albany :Albany International Airport

Reviews

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  • Delighted at the Desmond!

    09/13/2007

    We hosted a conference here & it was amazing!! everything was wonderful. the staff was excellent. the rooms were very nice. the food was delightful. we has about 100 people at ...

    We hosted a conference here & it was AMAZING!! Everything was WONDERFUL. The staff was EXCELLENT. The rooms were very nice. The food was delightful. We has about 100 people at the conference and we did not hear one complaint!

  • not like before

    12/10/2006

    A lot changed at the desmond in the six years since we were last there, none of it good. the bathroom was almost clean -- if you ignored the corners and ...

    A lot changed at the Desmond in the six years since we were last there, none of it good. The bathroom was almost clean -- if you ignored the corners and edges. The food went from what was once quite nice to inedible and the manager shrugged and could not care less. They put food coloring on the roast beef to make it look rare -- it only made it look sci-fi weird. Another dish bore no resemblance to the discription in the menu. On the plus side , breakfast was better. We stuck with bacon and eggs.

  • Desmond Hotel

    10/04/2006

    We arrived at 12 midnight with our two grandchildren ages five and seven. the staff helped with baggage. they brought in a fridge needed for my husband's medication. each ...

    We arrived at 12 midnight with our two grandchildren ages five and seven. The staff helped with baggage. They brought in a fridge needed for my husband's medication. Each person we dealt with was very warm and friendly. The accomodations were pleasant. Our meal the next day excellent and again staff was very pleasant to deal with.

  • Bad Value

    09/25/2006

    Furniture in room not as pictured. room lacked internet. complained, no relief. finally got new room that required 20' ethernet cord; charged me $20. had to get bill reversed. pool ...

    Furniture in room not as pictured. Room lacked Internet. Complained, no relief. Finally got new room that required 20' Ethernet cord; charged me $20. Had to get bill reversed. Pool was too cold. Public areas too dark. Bathroom out of date.

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