Reviews
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My stay
11/06/2009Great hotel! staff was really nice...
Great hotel! Staff was really nice...
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Unsafe parking lot, I'd advise against staying here. Mgmt staff
01/26/2008This hotel is under renovation, which didnt bother me. the rooms were a bit more dingy than i have come to expect from the typical hilton family of hotels, but ...
This hotel is under renovation, which didnt bother me. The rooms were a bit more dingy than I have come to expect from the typical hilton family of hotels, but nothing noteworthy. The plumbing was also a bit visibly rusted, but a) That doesnt really bug me and B) I assume they will fix that as they renovate. What bothered me was the fact that their parking lot (1/2 block off the freeway is completely unsafe. My car was broken into while parked DIRECTLY in front of the front door, literally 2 cars from the main entrance. Only the tinting stopped the person from stealing my belongings.
When I reported the crime, I was referred to their insurance. I spent 2 weeks trying to get paid back for my window $200, and was given a TON of runaround (they could have just said - we aint paying you go away, instead of wasting my time).
This hotel offers WAAAAY too much drama for the value it provides, and management seemed much more interested in getting me off the phone by saying whatever it took than actually resolving the situation.
If there is another hotel within 30$ a night, stay there instead, especially if you are a single lady. -
Location is the only plus
09/13/2007Location, location, location -- we were in town for a ut football game, and the access to the stadium, tailgates, etc. was perfect. easy parking at the property, short walk to ...
Location, location, location -- we were in town for a UT football game, and the access to the stadium, tailgates, etc. was perfect. Easy parking at the property, short walk to the campus. However, the hotel is currently undergoing some much needed renovation - lobby and rooms are just stale. Right now, the check-in lobby is part of the bar, in a dimly lit, dirty area. The hotel needs a complete overhaul, and maybe after that, it will be worth the money to stay there.
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A Great Place to Stay in Downtown Austin!!!
08/27/2007This hotel is a great place to stay if you want close proximity to downtown austin. the staff is friendly even giving us extra cookies upon request!!! the beds are ...
This hotel is a great place to stay if you want close proximity to Downtown Austin. The staff is friendly even giving us extra cookies upon request!!! The beds are some of the most comfortable I have ever had the pleasure of sleeping. The rooms were clean and quiet. This is an A+ place to stay in the Austin area. I definitely will be returning when the need arises.
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Sorriest room service in the world
07/14/2007When we got to the room, there was no room service menu. we called down to the front desk, they said they couldn't send one up because they didn' ...
When we got to the room, there was no room service menu. We called down to the front desk, they said they couldn't send one up because they didn't have one. They recommended talking to the restaurant. So we talked with the restaurant, and they said they couldn't send one up, but that we could come down to the restaurant to get a menu (which negates the point of room service). When we went down to the restaurant, there was only a snack bar.
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