La Fiesta Cafe is a convenient, onsite destination for international breakfast, lunch, and dinner fare. Room service is available from 6am-11pm each day. The hotel Lobby Bar offers a place to unwind after a long day.

Guest services include a 24-hour front desk, ice and vending machines, currency exchange, safe deposit box, shoeshine, complimentary parking, valet parking, wake-up calls, babysitting, luggage hold, a business center, four meeting rooms, a doctor-on-call, complimentary newspaper, hotel shops, a multilingual staff, and same-day laundry and dry-cleaning valet. For air transportation, the Chihuahua airport is approximately nine miles from the hotel.

There are 152 rooms, including seven suites, on three floors. Room types include Double, King, and Suite. Non-smoking rooms and one room equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, coffeemaker, dataport, desk, direct-dial telephone, hairdryer, individual climate control, iron, ironing board, make-up/ shaving mirror, minibar, television, and trouser press.