Cafe La Fiesta is a convenient, onsite destination for international breakfast, lunch, and dinner fare. Room service is available from 7am-11pm each day. The Lobby Bar is a lively destination for cocktails and conversation. El Mural offers snacks and beverages during the day.

Guest services include a 24-hour front desk, ice and vending machines, currency exchange, safe deposit box, shoeshine, complimentary parking, valet parking, wake-up calls, luggage hold, a business center, six meeting rooms, a doctor-on-call, complimentary newspaper, a gift/ sundry shop, multilingual staff, and same-day laundry and dry-cleaning valet. For air transportation, the Morelia airport is approximately 20 miles from downtown Morelia.

There are 251 rooms, including 20 suites, on five floors. Non-smoking rooms and 10 rooms equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, coffeemaker, dataport, desk, direct-dial telephone, hairdryer, individual climate control, iron, ironing board, make-up/ shaving mirror, television, and trouser press.