Reviews

• Topaz Hotel

  Submitted on: 07/25/2008

  It was a relaxing experience, staff was friendly and helpful. they welcomed you back every time you left the building..rooms were roomy and tastefully decorated..extra clean. good location ...

  It was a relaxing experience, staff was friendly and helpful. They welcomed you back every time you left the building..Rooms were roomy and tastefully decorated..Extra clean. Good location and not far from metro.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
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• Great Location

  Submitted on: 09/05/2007

  This hotel is in a great location on n st. and fairly close to a metro stop. felt pretty safe there and it was a great room. i only had ...

  This hotel is in a great location on N St. and fairly close to a Metro stop. Felt pretty safe there and it was a great room. I only had to talk to the people at the front counter a few times and they were very helpful and friendly. I was able to check in a few hours early too. The only complaint was that it was a bit pricey. I had never been to DC before, so I didn't know a good place to stay.
  This is a good place to stay, but check prices first.

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• Good hotel, horrible restaurant

  Submitted on: 11/10/2006

  While the the location and the ""theme"" of the hotel are nice, the staff are in need of a refresher course in hospitality. the front desk was fine and knowledgeable ...

  While the the location and the ""theme"" of the hotel are nice, the staff are in need of a refresher course in hospitality. The front desk was fine and knowledgeable enough. However, dealing with the service staff in the hotel restaurant/lounge was terrible. Not sure if it's under different management than the hotel, but its restaurant portion is certainly not up to the hotel's service level.

  • Room Quality
  • Staff And Service
  • Dining
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• Nice hotel, horrible service

  Submitted on: 10/27/2006

  Had typically been a fan of topaz. however, after they overcharged my credit card i contacted the manager who indicated he would correct the problem. after several weeks of waiting, ...

  Had typically been a fan of Topaz. However, after they overcharged my credit card I contacted the manager who indicated he would correct the problem. After several weeks of waiting, no credit appeared on my account. Called the manager again -- still no response. Contacted Kimpton headquarters -- no response. What a horrible way to deal with customers - if this is the Kimpton standard I will never stay at a Kimpton hotel again.

  • Room Quality
  • Staff And Service
  • Dining
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• I'm in the mood

  Submitted on: 06/08/2006

  Very relaxing hotel. wonderful staff. excellent location. i had lived in dc years ago and wish i knew about the offerings on this street...a great restaurant right across the ...

  Very relaxing hotel. Wonderful staff. Excellent location. I had lived in DC years ago and wish I knew about the offerings on this street...a great restaurant right across the street (the Gates). Also the bar was fun. Starbucks just down the street. Loved the free New York Times on Sunday.

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