Important Hotel Information
- Hawthorn Suites Alexandria is a 100% non smoking hotel.
Reviews
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Unexpectedly pleasant stay
10/27/2009Well run, clean, quiet, and well supported hotel, with just what the business traveler needs, at an affordable price.
Well run, clean, quiet, and well supported hotel, with just what the business traveler needs, at an affordable price.
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Great room..........poor location
08/01/2009I spent 5 nights here with my two teenagers. we had a king/sofabed room. the room was huge and the bed was great. the room was very clean but ...
I spent 5 nights here with my two teenagers. We had a king/sofabed room. The room was HUGE and the bed was great. The room was very clean but the dirty hall wasn't vaccumed once the whole week. I wouldn't recommend this hotel if you don't have a car. We relied on the metro which means we had to use the hotel shuttle. It wasn't always prompt and didn't even start service on the weekend until 10:00. It took about 45 min. to get from the hotel to the metro and into DC. We spent lots of money on the metro that I could have spent on a hotel closer to the city.
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Disappointing
04/13/2009We stayed here for 5 nights, and will never be back. the king bed ""suite"" is nothing more than a regular room with a tiny kitchen in the entryway. the ...
We stayed here for 5 nights, and will never be back. The king bed ""suite"" is nothing more than a regular room with a TINY kitchen in the entryway. The room itelf is very small as well. I-395 is on one side of the hotel, and Van Dorn street on the other which makes for a LOT of ambient noise. The heat/air-conditioning is controlled at the building level, so you can turn on the fan contraption in your room, but all you'll get is hot air if you go there in April because they haven't turned off the building heat yet! So at night we had to open the windows to cool down the room after it baked in the sun all day, and then the road noise got REALLY loud and annoying! The fact that an apparently busy fire station is nearby didn't help one bit. The hotel was in general not clean; crumbs and dirt strewn about the hallways; the bed sank towards the middle which is always uncomfortable; our shower handle was broken so we had to wait while a maintenance guy fixed it, ruining our departure time for the day; the duvet cover on the bedspread was torn and ripped in spots; the doors close VERY loudly; electrical outlets were loose in the wall and sometimes wouldn't work; and that's just a sampling of what made our stay extremely annoying. Then there were the room rate problems. At check-out our rate was higher than they said it would be at check-in and refused to explain the difference! I ""negotiated"" it down to $20 more than what was originally agreed upon, and will be contesting the charge with my credit card company. It was a very disappointing stay, and they will never get my business again.
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Excellent stay
04/03/2009Good location, easy access to metro, great service, friendly staff, missed indoor pool for the kids otherwise will be excellent.
good Location, easy access to Metro, great service, Friendly staff, missed indoor pool for the kids otherwise will be excellent.
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Better than ok, but not great
03/31/2009Suite was pleasant with full kitchen and dining area. easily accessible computers near lobby with free interent. free shuttle to metro. no one mentioned or advertised the complimentary breakfast, except ...
Suite was pleasant with full kitchen and dining area. Easily accessible computers near lobby with free interent. Free shuttle to Metro. No one mentioned or advertised the complimentary breakfast, except a small note with our room key, so we missed it the first two days. Clean and functional, but not new. The location did not work for us, but otherwise I would recommend it.
