Reviews

• Great Hotel in great location

  Submitted on: 06/16/2009

  Stayed june 4, 2009 5 days friendly helpful staff, clean rooms, great room service. would stay again. ...

  stayed June 4, 2009 5 days Friendly helpful staff, clean rooms, great room service. Would stay again.

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Location
  • Dining
  • Activities
  • KidFriendliness
  • Security Safety
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• Do Not Stay Here

  Submitted on: 01/06/2007

  Shabby, small rooms even by european standing, old carpets, with indentions in the floors best describes our rooms. it was a poor presentation overall for a supposed 5 star hotel: ...

  Shabby, small rooms even by european standing, old carpets, with indentions in the floors best describes our rooms. It was a poor presentation overall for a supposed 5 Star Hotel: worn-out beds, shabby curtains, and flooring, 1970's decor. We spent 28 Euros per person the first morning at their breakfast buffet which was a fair price but the food was limited and not worth the price given its value. Hotel staff was helpful but the staff at the so called spa was rude and unhelpful. We have stayed at other 3 Star Hotels in Madrid that were much nicer.

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