Radisson Edwardian Bloomsbury Street Hotel
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from $174.00 USD
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Reviews
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they charge you what they want when they want!
11/03/2009I stayed there for 8 nights... at half of my stay i received a letter from the management asking me if they could charge half of my stay on my ...
I stayed there for 8 nights... at half of my stay I received a letter from the management asking me if they could charge half of my stay on my credit card as I was staying for an entire week... if I were to allow it to, I just had to give my approval at the front desk (as indicated in their letter)... I did not agree to those terms, but they did charge me anyway, adding things that I had consume from the minibar and other phone charges, if my memory is good :O) only that I did not use the phone and/or the minibar, they of course took it of the remaining amount due... they had no right to do that but did anyway, and certainly did not apologize about it... for the staff, they are ok, but not really smiling. No wonder though... I stayed in their lounge to work one afternoon and the two bartender where so tensed by their manager behavior that one eventually cried (the blond girl). Another morning, I was having a late morning, no disturb sign on, the housekeeper came in anyway when I was in the bathroom (glass door, if you know what I mean)!!! No way I am going back to this hotel! And on top of everything, the taxi cab that they reserved for me, going back to the airport, told me "here is my card, those people are charging you like crazy, I will charge you half next time if you call me direct" I've actually been back to London since and it's true I never paid that much for a cab!
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sweet
02/24/2009The service was wonderful, and it was very welcoming. the beds were amazing! loved it!
the service was wonderful, and it was very welcoming. the beds were amazing! loved it!
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Good Price, Location, Lousy Service
01/06/2009I stayed at this hotel on december 2008. they are still doing outside construction and there is no radisson name anywhere to be seen. inside, you will find a nice ...
I stayed at this hotel on December 2008. They are still doing outside construction and there is no Radisson name anywhere to be seen. Inside, you will find a nice hotel, totally redone and with a nice feel of luxury. The staff, however, needs a lot of training. I arrived early and as expected, no rooms were ready, so I left my luggage and took a tour of the city. The location is perfect, close to the museum, easy access to the underground (metro or subway) and a nice walk to nice places. After a few hours we returned and we were told again that no rooms were ready yet. Even after the check in time, we were told that no rooms were ready until a senior employee found us a room that I am sure was ready for a long time. The rooms are expectacular. The TV is a flat screen on the wall and a bit difficult to operate as a TV, as it forces you to move from option to option before you can actually see the TV channels. Somehow the TV system stopped from working on the second day and noone at the hotel could figure out how to make it work. One day our room was not cleaned until very late when we complained about it, althought that morning before we left a staff member asked us if she could clean our rooms when she saw us leave. Later she told us that our room was not ""on her list"". I would stay there because of location, price and luxury, but will stay away from the staff.
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Beautifully renovated!
09/22/2008Was hesitant to book this property based on the previous review, but decided to give it a shot since the location was perfect for my itinerary. seems that they are ...
Was hesitant to book this property based on the previous review, but decided to give it a shot since the location was perfect for my itinerary. Seems that they are still doing outside renovations, but the moment you walk into the lobby it felt like a brand new hotel. The lobby is gorgeous, beautiful artwork and nice furniture are very welcoming. I stayed on one of the upper floors and just loved the room. I slept like a rock every night which was so helpful while on an intense business trip.
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Thanks for Nothing
01/04/2008Just booked a vacation package with the travel website. the hotel did not have evidence of my prepayment, delaying my check-in for over an hour. upon check out i ...
Just booked a vacation package with the travel website. The hotel did not have evidence of my prepayment, delaying my check-in for over an hour. Upon check out I found that they had never fixed the problem, and were trying to charge me for my stay. I was informed that should I leave, I would be charged for the full stay, causing me to be late for my flight. We would have still made the one hour deadline, but the kiosks at Virgin Atlantic were not functioning properly. Because the staff could not be bothered to process our check in, we were later informed that our flight was closed and they attempted to charge us $400 for a flight to a different city the next day. I had to purchase $1500 in new tickets and am still waiting for the travel agency to give me a refund. Ridiculous.
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