Reviews
Write a Review-
Best Hotel i have stayed at
05/31/2009Me and my family had stayed there on a day that a pipe blew in grand central station, the hotel staff was so helpful,' they even offerd that if we ...
Me and my family had stayed there on a day that a pipe blew in grand central station, the hotel staff was so helpful,' they even offerd that if we wanted to move to another hotel that they would call, book, and pay for it i was 15 at the time, but it was the best thing ever, we did not go to the other hotel, we stayed. every morning we got a free paper, and for room is ny there were big, and if you have ever stayed in ny you know the rooms are always small!
-
Very disappointing experience
05/09/2009We did not enjoy our stay at the dylan. the rooms look nice with high ceilings and good designs and the beds are very comfortable but that was it. the ...
We did not enjoy our stay at the Dylan. The rooms look nice with high ceilings and good designs and the beds are very comfortable but that was it. The 24 hour business center advertised on the internet is currently closed which was extremely inconvenient as we use the facilities to check into flights, and where other hotels will be happy to do that for you via the concierge or front desk, we were sent on a walk to the nearest Kincos in the rain with no apology for the trouble....the same front desk assistant was our non smiling check in lady who gave us no indication of the facilities the hotel had to offer (or indeed which were not available...), no suggestion of a map or any help with the city although we were clearly tourists, and reluctantly changed our room when we found we had a twin instead of a double although it took some insistence before she actually would move us. The water pressure in our bathroom was so poor that we had to have maintenance come and work on it before we could use it, and in the meantime we had to ask housekeeping for robes as although they are a feature of the rooms, apparently they are not provided automatically and you have to ask for them so if you need to call maintenance to work on the shower, ask for your robes to be brought up first....! The bathroom also is very smart but terribly designed, no shelf in the shower so all bottles have to be put on the floor and no space around the sink to put anything, it's extremely impractical. All in all for the same money in a similar great location there are plenty of other hotels that are better.
-
Nice Stay
05/04/2009My husband and i stayed for one night and were quite pleased with the hotel. the room and bathroom were very clean. it was a lot larger than i anticipated. ...
My husband and I stayed for one night and were quite pleased with the hotel. The room and bathroom were very clean. It was a lot larger than I anticipated. I didn't, however, enjoy the bed. Too soft!
-
Wonderful Stay!
10/19/2008My wife and i stayed for a few days while we were up for the lighting of the tree. it was a short walk to any of the sites that ...
My wife and I stayed for a few days while we were up for the lighting of the tree. It was a short walk to any of the sites that we were interested in seeing. The staff was very friendly and helpful, and the room was actually bigger than we thought it would be, after seeing so many of the comments about Manhatten rooms. I'm only now writing this review because I'm about to book another stay at the Dylan!
-
Great Weekend
06/04/2008I was very leery of staying in a lesser price hotel and my friend made the arangements on travel website. i looked up the hotel and was ready to book ...
I was very leery of staying in a lesser price hotel and my friend made the arangements on Travel website. I looked up the hotel and was ready to book some where pricier when I decided to phone the hotel. I spoke with Oscar at the front desk who assured me not only would he be at the hotel the next night when I was staying he would make sure our rooms were to our liking. He also told me all about parkingmy car valet (which we did and it wasw great) On our way, we got lost int he one way streets and who answerd the phone but Oscar. He was not at the desk whne we arrived but came out to greet us! Our was great as he promised, the starched white sheets on the bed dispelled anynotions of bedbugs and the location was great for an early morning run into Central park the next day which was very memorable.the theme of " chemistry" was cleverly done in beakers and petri dishes in the bath. the bathroom was great. We are looking forward to ur return trip! Every hotel should have at least one Oscar!!!
