Reviews
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Depends on why you go.
04/29/2009We booked this hotel to go to a local show. unfornately for us it was the opening weekend for the brand new baseball team in town. we were given a ...
We booked this hotel to go to a local show. Unfornately for us it was the opening weekend for the brand new baseball team in town. We were given a tiny room with a bathroom that was smaller than a closet. And very unsafe. Since the hotel was booked solid, even though we had reservations 3weeks in advance, we decided not to try and move. We came to get away and relax too. Their spa is outstanding, the roof top pool is very nice. The casino clean and small. The resturants great. If our room had been nicer I would have given this hotel a very positive review but, it wasn't.
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No other place better in Reno!
12/16/2008I travel to reno about one week out of a month and have tried every hotel in the area. i stay almost exclusively at the siena. i love this place, ...
I travel to Reno about one week out of a month and have tried every hotel in the area. I stay almost exclusively at the Siena. I love this place, although I stay enough that I always get the Deluxe King. The standard King and Queen is a little small and is right above the restaraunts. Try to get a higher floor but any deluxe King or Queen. One of the best things about this hotel is the bed. It's a fetehr topped with a down comforter (awesome!). The staff here is great, and the restaraunts rock. The casino is small and the dealers tend to be pretty nice. The spa and the workout rooms are pretty good but the pool is not heated.
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Super stay at Siena- would love to stay again
09/02/2008I couldn't be happier with the service we received from siena hotel's staff. we stopped there while moving from ca to ut and it was wonderful. the front ...
I couldn't be happier with the service we received from Siena Hotel's staff. We stopped there while moving from CA to UT and it was wonderful. The front desk were not only friendly but happy to help. They made sure we were able to get connecting rooms (which we could not specify online), arranged our late check-in, and called up to make sure our rooms were satisfactory. The rooms were, in fact, very nice and far above what I might have expected for the price. They were clean, very comfortable, and well appointed. I would definately stay at the Siena again. Even the housekeeping and valet staff were great. Our kids would have liked the pool to stay open later than it did. It closed at 9pm I think so we didn't get to swim, but that was a small issue. All in all I felt the rooms were a great value. I only wish I'd had time to try out the spa!
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general review
07/25/2008This hotel is on the river-great views this hotel is 4 blocks the the action-qiiet the hotel and casino is on the small side comfortable the staff is ...
this hotel is on the river-great views this hotel is 4 blocks the the action-qiiet the hotel and casino is on the small side comfortable the staff is very helpful
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Buyer Beware
11/15/2007Nightly turn-down with pastry was great. condition was excellent. casino is small and intimate rather than overwhelming like the other hotels. dining was fabulous - evening in the steak house ...
Nightly turn-down with pastry was great. Condition was excellent. Casino is small and intimate rather than overwhelming like the other hotels. Dining was fabulous - evening in the steak house was melt in your mouth; breakfast in cafe was hearty and omelettes are light and fluffy. Missed the wine cellar and bar but understand that it is worth getting to. King room looked very different on the website. Small room, too small bath. WORST - BAIT & SWITCH PRICING: I booked the room at $129, arrived and was given a Triple A rate of $90 per night; checked out and was given a rate of $179.00 - BIG DIFFERENCE and more than my expense account could handle. The conversation turned into a car sale where the front staff person had to go to the managers office to determine what kind of a deal they would give me if I agreed to drive it off the lot today. Got the rate back down to the 129 that I booked but I will NEVER consider staying at this property again.
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