Reviews
Write a Review-
DISAPOINTED!!!
07/30/2009Charleston is a fantastic city to visit - however i would not recommend the charleston marriott for lodging. first off, it is a nice hotel but in a not so safe ...
Charleston is a fantastic city to visit - HOWEVER I would not recommend the Charleston Marriott for lodging. First off, it is a nice hotel but in a not so safe area. I booked thru Travel website and purchased a package that included breakfast but the hotel did not honor it - I ended up having to pay again for breakfast. Also, front desk worker Kate gave wrong directions on where to catch a shuttle bus. Don't you think the workers would be knowledgable enough to give accurate directions? Finally, fire alarm went off twice during our stay ;same night - once at 11 pm and the other at 2 am;. This required walking down the stairwells and out of the building. Stairwells were jammed packed - thank god it was a false alarm otherwise it would be terrifying. No explanation was given as to why the alarms went off - but again the front desk person said it does happen quite often. This really made me wonder about the safety of the location. My recommendation is to spend a little extra money and stay in the heart of downtown - not only for the location but for the safety and peace of mind.
-
it's just okay
06/22/2009This would have been a solid two and half star hotel except for the following problems: 1) moldy carpet smell was unbearable. i changed rooms twice and was told it ...
This would have been a solid two and half star hotel except for the following problems: 1) Moldy carpet smell was unbearable. I changed rooms twice and was told it was because it's an old building. So, why don't they just change out the carpets. Someone was sent to my room to febreze it but it just smelled like febreze on top of mold. 2) Uneven customer service problems. A couple of requests I made to have newspaper delivered were not carried out. The desk person seemed to be indifferent. If these issues were cleared up then I would consider staying in this hotel and again. The good: Easy access to highways.
-
The Marriott Charleston was wonderful...
04/13/2009The marriott had exceptional service! they provided me with any information that i needed. they were very friendly and welcoming. the rooms were nice and clean. the showers were probably ...
The Marriott had exceptional service! They provided me with any information that I needed. They were very friendly and welcoming. The rooms were nice and clean. The showers were probably one of my favorite parts because they had two shower heads that gave us tons of pressure. I was a little disappointed that their pool wasn't available but their doing renovations so its fine.The restaurant (Sapphire) was terrific. Their food was very delicious. I recommend trying the flatbread! It was the best hotel I've ever stayed at and will stay at again!
-
Not quite there
03/04/2009This property left me slightly underwhelmed. they were not up to the typical marriott standard. the staf was ok friendly, but not to well informed about transportation back and forth ...
This property left me slightly underwhelmed. They were not up to the typical Marriott standard. The staf was ok friendly, but not to well informed about transportation back and forth to the airport. The internet in the room was undependable and the rooms needed an upgrade. The beds, of course, were great. None of these reasons would be enough to stay away-just comments to manage your expectations.
-
A great place, now my favorite!
10/27/2008Wow, this was a big suprise! i left another hotel in charleston because of quality and cleanliness. the lobby is superb, the room although smallish was very tastefully done, clean ...
Wow, this was a big suprise! I left another Hotel in Charleston because of quality and cleanliness. The lobby is superb, the room although smallish was very tastefully done, clean and very comfortable. The 5th floor outdoor lounge was great with cozy outdoor firepits on a chilly night! This marriott will always be my first choice in Charleston!
