Hotel amenities and services include 24-hour concierge services, daily housekeeping, laundry and dry cleaning services, and valet parking. The Envoy Club welcomes most traditional pets for long-term stays. The Pet Attache Program arranges for dog walkers, pet sitters, grooming, designer pet accessories, and recommendations for local veterinarians. The hotel's third floor business center features workstations with PCs capable of Internet access, a separate conference room, teleconferencing capabilities, monitors for simultaneous broadcast viewing, and complete secretarial services provided by the Executive Office.

There are 57 Modern suites with elegant, contemporary furnishings and state-of-the-art electronic equipment. Each suite's fully equipped kitchen features a dishwasher, microwave, Royal Doulton China, Flatware by Christofle, fine cooking utensils, and accessories. Standard amenities include a 25-inch television, VCR, CD stereo system, cable TV channels, two-line speaker telephones with voicemail, in-room fax machine, ISDN lines for speedy internet access, Frette linens, towels, robes with slippers, fine body and bath amenities by Molton Brown, and daily delivery of the New York Times.